In order to serve
you most efficiently, we work by appointment, and we try our best
to stay on schedule. Emergency cases will always receive top priority
followed by patients with previously scheduled appointments. Please
plan to arrive on time for your appointment to avoid being rescheduled.
Walk-ins will be scheduled into the next available appointment spot.
Please call us immediately if you cannot make your allotted appointment
Veterinary Clinic’s Payment Policy
require full payment at the time that services are rendered. We do
not do billing. For your convenience, we accept Visa, MasterCard,
cash and personal checks.
privacy is respected. We do not collect or give out any information
to third party vendors or internet businesses. No information will
ever be disclosed to outside parties. Middletown Veterinary Clinic
recognizes the importance of protecting the personal privacy of both
its clients and patients.
check in at the front counter upon arrival. For your protection, and
that of others, all dogs must be on a leash and properly controlled
while in the waiting area or exam rooms. All cats and other small
animals must be presented in an appropriate carrier, cage or on a
Veterinary Clinic does not buy, sell, trade or provide adoption services.
However, we do keep information on Lost and Found animals as well
as information provided to us for animals in need of homes. Feel free
to check the bulletin board in our lobby.
a lost pet has a microchip we are able to scan it and identify the
principal function is to render medical and surgical care to pets.
When your pet needs hospitalization, we can provide it. We do not
have 24 hour staffing for observation. If that is deemed necessary
we will refer you to an Emergency Clinic in the area.
are admitted only with the following understandings:
Fleas, ticks, etc. will be treated at our discretion, at regular
charges. Pets often harbor these pests without the owner’s
• All animals must have proof of a current vaccination status.
Any animal not up to date will get their booster vaccinations upon
entering the Clinic. An exam fee and Vaccination fees will be charged.
• Our staff will do everything possible to protect the health
of your pet. This includes vaccinations against common diseases
and extensive use of disinfectants during hospital and kennel cleaning.
However, not all animals develop an adequate immunity to some vaccines
and there are no vaccines for many common diseases. This can be
a particular problem with parvovirus in dogs and upper respiratory
diseases in dogs and cats. Should your pet become ill while in boarding,
treatment for the illness will commence immediately. Normal hospital,
diagnostic, and treatment rates will be charged.
• Fees will be paid in full upon discharge of your pet. We
cannot bill or carry a balance for you.
Once leaving the
hospital, your pet may be overwhelmed by your return, a car ride,
the stimulating sights, sounds and smells of home, and a possible
surplus of food and water. Your pet may gulp food and/or water and
could develop vomiting or diarrhea. In order to avoid these conditions
and to provide for the comfort of your pet and your peace of mind,
do not permit your pet access to food or water for at least an hour
after arriving home. Then give small amounts of food and water often,
until your pet has adjusted to normal home life. If vomiting or diarrhea
occurs, withhold all food and water for 6 hours, then begin giving
your pet small amounts of food and water. If vomiting or diarrhea
persists you should call the office for additional advice.